Earlier this week I got the announcement (I opened an Adobe application) that there was an update for the Adobe Reader app. Security-conscious as I am, I fired up the update process.
Each time, this process stopped at the (near??) end of the installation with the following error:
The operation couldn’t be completed. (com.adobe.ARM error 1807.)
The error also suggested looking at the log file. Examination of this file showed nothing out of the ordinary. At least not that made sense to me.
There were some lines in the log that made me try to do a work-around (in bold);
2011-02-09 20:54:33 +0100: URL 'https:/armmf.adobe.com/arm-manifests/mac/10/current_version_url_template.txt' contents: '/{MAJREV}/10.0.1/current_version.txt'
2011-02-09 20:54:33 +0100: URL 'https:/armmf.adobe.com/arm-manifests/mac/10/10.0.1/current_version.txt' contents: '10.0.1'
2011-02-09 20:54:33 +0100: URL 'https:/armmf.adobe.com/arm-manifests/mac/10/ARM_package_url_template.txt' contents: '/{MAJREV}/ARMPackage/univ/ARMContents.zip'
2011-02-09 20:54:34 +0100: URL 'https:/armmf.adobe.com/arm-manifests/mac/10/ARMPackage/univ/ARMContents.zip' contents size 183834
2011-02-09 20:54:35 +0100: ***** Starting update to /Applications/Adobe Reader.app
2011-02-09 20:54:35 +0100: OS Version : 0x1066
2011-02-09 20:54:35 +0100: For /Applications/Adobe Reader.app, installed bundle version is 10.0.0
2011-02-09 20:54:35 +0100: Downloading manifest from : https:/armmf.adobe.com/arm-manifests/mac/10/10.0.1/com_adobe_Reader_univ.plist
2011-02-09 20:54:35 +0100: Downloading manifest from : https:/armmf.adobe.com/arm-manifests/mac/10/10.0.0/com_adobe_Reader_univ.plist
2011-02-09 20:54:35 +0100: For /Applications/Adobe Reader.app, 1 updates to be applied
2011-02-09 20:54:41 +0100: Downloading updater from : http:/armdl.adobe.com/pub/adobe/reader/mac/10.x/10.0.1/misc/AdbeRdrUpd1001.pkg
2011-02-09 20:55:47 +0100: Download from http:/armdl.adobe.com/pub/adobe/reader/mac/10.x/10.0.1/misc/AdbeRdrUpd1001.pkg: finished
2011-02-09 20:55:50 +0100: Command to ARMHammer: "validatePatches"
2011-02-09 20:55:50 +0100: Command from ARMHammer: "percent"
2011-02-09 20:55:51 +0100: Adobe Reader Updater encountered errorCode 1807
2011-02-09 20:55:51 +0100: Adobe Reader Updater encountered errorCode 1807
2011-02-09 20:55:57 +0100: ***** Ending update to /Applications/Adobe Reader.app
2011-02-09 20:55:57 +0100: Error shown to user is: Error Domain=com.adobe.ARM Code=1807 "The operation couldn’t be completed. (com.adobe.ARM error 1807.)"
The line in bold is the download location of the actual software package. I copied & pasted it in my browser and it started the download. 85MB later (85MB is a new application... not an update if you ask me...) I fired up the installer (double-click the .pkg file), and a mere 30 seconds later I had an updated Adobe Reader application.
No idea what prevented the automatic update process (all applications were closed), but Adobe sure needs to look at its update applications. This one sucks big-time.